8
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Voice AI
Call Roger, your first line of support
Roger multiplies team capacity by automating simple tasks and sharing expert knowledge.
Answer every customer call
Never miss a call, even when your team is slammed. Roger answers instantly, cuts wait times, reduces the load on tech support, and keeps customers happy.
Roger helps Customer
Roger on speed dial: fewer waits, faster resolutions
Built to take pressure off your help desk while keeping customers and technicians informed and satisfied.
Get step-by-step instructions by voice, in the field
Call Roger and get spoken instructions instantly so you can keep your eyes and hands on the work.
24/7 support
Roger offers round-the-clock service. Keep work moving across time zones and reduce downtime.
Support anyone by phone
Roger is available to everyone, not just your techs or call center. Dealers, contractors, and customers can call in to get help.
Call in, get briefed, arrive prepared
Voice AI gathers key details, attempts remote troubleshooting, and, when needed, hands cases off to field techs with a clear briefing before they arrive onsite.
Roger briefs Technician
Learn from every call
Voice AI will learn from each case, so Aquant can resolve similar cases autonomously in the future.
“Partnering with Aquant helps us bring Voice AI to the field in a way that meets the needs of today’s technicians.”
Denny Lawrence
Manager of Service Technology
Building an Enterprise Ready Voice AI: Your 8‑Step Playbook
Turning Voice AI into a Real‑World Expert
Empowering Every Conversation: How Comfort Systems is Redefining Service with Voice AI
Purpose-built AI for every service industry
Industrial Equipment
Empowering equipment makers and service teams to boost uptime and efficiency.
Medical Devices
Helping medtech OEMs deliver top service, reduce risk, & improve patient outcomes.
Manufacturing Plants
Helping manufacturers keep plants running and optimize service operations.
Food Equipment
Helping food & beverage OEMs and service teams ensure safe, reliable operations.
High-Tech & Electronics
Helping electronics OEMs improve service, reduce costs, and delight customers.
Printing
Supporting print equipment makers and service teams to reduce downtime.
2026 Field Service Benchmark Report
See where you stand across 15 field service benchmarks—and how top performers reduce cost, eliminate repeat work, and scale consistent outcomes.
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
